AR
Arnavi Ops

Mission Control

Meeting Notes

catch - up

Back to meetings

catch - up

Wed, Dec 24, 2025, 9:00 AM1h 4m

Participants (2)

stephanie.hayes@victorytime.onmicrosoft.comarnavi@victorytime.onmicrosoft.com

🎯 Action Items (16)

1
Forward the company profile email and website updates to Stephanie@Arnavi Raj
2
Work with the website team to replace stock images with relevant production and office photos; enhance portfolio section with better image selection and adjust headings for clarity@Arnavi Raj
3
Prepare and organize fabric presentation boards and mood boards based on current fabric sourcing and pricing for January Mountain Warehouse meeting@Arnavi Raj
4
Pull together past production samples and special development pieces aligned with target categories for Mountain Warehouse; coordinate with factories for sample availability (01:01:08)@Arnavi Raj
5
Coordinate with Madhukar and the team to maintain clear communication and team focus despite disruptions caused by Arvin@Arnavi Raj
6
Coordinate with team to manage communications and calls from Arvin during working hours only, limit interaction outside work@Arnavi Raj
7
Engage with Mountain Warehouse contacts for detailed price and timeline info; stress need for early and clear critical path timeline@Arnavi Raj
8
Collaborate with Stephanie to receive combined target customer strategy emails and focus product presentations accordingly@Arnavi Raj
9
Report to Madhukar on Mountain Warehouse price enquiry issues before Christmas (01:03:27)@Arnavi Raj
10
Resend Mountain Warehouse email regarding strategy update and request timeline information post-Christmas@Stephanie Hayes
11
Provide Arnavi and Madhukar with combined strategic email for new customer targeting including must-have commercial pieces@Stephanie Hayes
12
Coordinate with Arnavi and Priyanka on customer-focused presentations and meetings@Stephanie Hayes
13
Follow up with Mountain Warehouse on price and critical timeline clarifications; communicate clear expectations and need for shared timelines@Stephanie Hayes
14
Manage Mountain Warehouse relationship, prepare for January meeting, arrange agendas focusing on price, margin, design, and cross-team introductions@Stephanie Hayes
15
Prepare and refine fabric presentation, mood boards, and new customer targeted presentation materials based on strategic inputs@Priyanka
16
Support Arnavi in managing Arvin issues and provide leadership on team alignment and price/timeline communication@Madhukar
📋 Summary
  • Team Morale Concerns: Arvin's negative behavior is impacting morale and communication, causing team friction and operational risk.
  • Fabric Sourcing for January Meeting: Team is sourcing diverse fabrics for Mountain Warehouse, emphasizing clarity in pricing and product fit.
  • Early Engagement Strategy: Multiple meetings with Mountain Warehouse aimed to build trust and align on pricing and product strategy.
  • Critical Timeline Coordination: Clear timeline from Mountain Warehouse needed to manage production schedules, especially around major holidays.
  • Website Improvements: New company profile and website being refined for clearer messaging and authentic brand representation.
  • Targeting New Customers: Focused presentations will showcase commercial pieces and adapt products for broader retail appeal.
  • 📝 Full Transcript
    Can you hear me now? Yeah. Okay. Hello. How are you? Good. Yeah, we're good. We had a wedding wedding in Vietnam and the wedding ended yesterday. So now we're have started our holiday a bit early. Yeah. So how long you stay in a Vietnam for? We're in Vietnam. Tomorrow we go to Bangkok to have Christmas dinner with my mom's best friend is. Is Christian, so she's big on Christmas, which means I'm big on Christmas. So we're having Christmas dinner together tomorrow and then day after tomorrow we all go to Koh Samui for a week. Oh, lovely. I'm not jealous at all. It's a two hour flight for us, so really it's hop, skip on a jump. Exactly. It's got to be done. Yeah, got to be done. Oh, look at you. How are you? How is your Christmas planning going? Good. Just lots of early mornings and rushing around. It's, it's, it's like as much as you can be prepared. It's always a mad rush at the end, you know. So do you have. Do you normally do Christmas morning with your whole family or is it just you guys at home or. Yeah. So we've got obviously my husband and I, Willow, and then my stepdaughter and her partner for Christmas morning and obviously seeing what Father Christmas has brought. And then my mum comes over later for dinner and then on Boxing Day and we go to my dad's side and there's 25 to 30 people. Another big Christmas dinner and presents and try to stretch it out as long as we can, you know. But I love that though. I love that it's such a, like family. Yeah. Time. Yeah, it'd be nice. It'd be good. Can't wait. Can't wait. And then, and then collapse recovery and then it's New Year's. What are you doing for New Year? You're in Thailand for that as well. Yeah. We're going to be in Koh Samui for New Year's. So it's us and two other families. We are maybe we're 12 people total. And I am the oldest child at 29 and my brother is the youngest child at 23. So there's six of us kids and six of the adults. That's all the kids have fun together. Yeah. So these two families, they've never actually been on holiday before together, but they're both like my parents, best friends, like separately. This is the first time all 12 of us are going on holiday together, but I'm very excited. It's. We haven't done like a big family holiday like this in a while or I guess they have. I've just skipped it the last couple of years, so I'm excited. Oh, be so much fun. You sound like. You sound like you've got a bit of a throat. The last three days, these children have, like, taken my life. We're up all night, we're watching the sun rise and like, you know, it's a big fat Indian wedding. There was like, dances. My brother was dancing, my mom was dancing. I'm on the sidelines, like, cheering, like this. Chaos. Chaos. Yeah. It's a sign of a good time, basically. Exactly, exactly. You don't mind it when it's after bit of partying. So how's it all going? How's the. What's going to go on with Arvin? Dare I ask? I have no idea. I have no idea. He. He's not. I think he's backed off a bit more recently. When I was in China, I know that he was having some conversations with Madhukar sir on the side, especially in regards to cost and whether I agree or I don't agree with Madhuka sir's decisions, like, he's my boss, you know what I mean? And I don't think that Arvin has that understanding or is willing to accept that. I also feel as though he. He thinks that he knows best always. And he's not very open to. Like I said, he's not a team player. I think that that's making it. It's not helping his case that he's not really acting in the best interests of. Yeah. The team. I. I've had a lot of ranty calls from him and, you know, it's not good enough. We're not getting the prices. We're not getting this. We're not getting that. This. I mean, like, at me, I was like, oh, then don't. Don't you know it. I said, I'm finding the constant. Because it was literally like every hour, this constant phone call and of being negative. Said, it's really draining for me. Yeah. I said, and, you know, of course, things, it's the first season, it's the first time we're working together like this with Mountain Warehouse. We're all getting to feel it out and lessons learned on both sides. But you've got to find some positives because the negativity is just too much. And he's like, I've told Madoka this. I've told my dear that I'm messaging Sadhaka now. That's it. I'm only messaging Sadhaka and it's just like, okay, but so we've got, we've got, we've got to find a way to like work together. You know, it's so funny to me, this is what's like actually cracking me up because it's like you've met my dad and my uncle together, right? Yeah. You've seen how the three of us operate. Yeah. In like, in public settings. Yeah. That's how it is at work. It's so funny to me that someone thinks that they could, I mean, please go for it, try, you know, but so many, they think that like, does Armin not think that Sadhakar knows what we're doing? Yeah, absolutely. And also I said, I said Sadaka's Madoka's brother. I'm sure he knows what's happening. Yeah. And you know, is he just gonna. Say, right, okay, you, you. I think what Arvin's expecting, honestly, is the Sudaka says to Arvid, okay, just deal with me now. You don't need to deal with Maddock. Honestly, this is, this is how it's gonn head. You don't need to deal with Madakar anymore. And I'm gonna see sense and I'm gonna put all these changes in, into place so that, that's honestly what he believes. And I've just said to him, look, you've got to buy into the long game here and we've got to, of course, we've got to work together. Of course. Look, there are things that we need to improve on and you know, price and fabric are going to be the, you know, the big, the big focus. But if we can't work together on it, there's just, you know, you can rant as much as you want, but we're not going to get anywhere. No, I mean, complaining only takes you so far. And that's what gets me forget about like us being a family. Right. Sadaka sir is my boss. He, when he calls, it's. We're on holiday. If he turns around, he's like, I need to talk to you about work. Like, yes, sir. Give me two minutes, let me change out of my swimsuit. You know, but just like, and it's, it's a little bit worse because we are family. We're together all the time. So mother go and I have been like on the side having like, like we read your emails. He was like, okay, what are you going to talk to about her? How is it going to go? I'm going to Be on a plane etc. Etc. He's in the corner, he's listening, he knows. He's like what was the call? What meeting do you have? Yeah, what is happening here? Oh I read this email. Like he's fully like the man's clued in. You know, it's, it's also not like Madhukar or I are operating as like three agents. I think the thing, I think the thing is, or what I will say is I think that Arvin's heart in the right place. Let's say, you know, he wants it for the right reason. So I don't want to completely bad amount because yeah his way of working just it's not, it's, it's not a. Kind of oh it's not, it's not. It'S not, it's not, it's not positive and it's not working as a team. So I think if someone can get him into shape and get him to understand that then he'd tow the line. But at the moment he, he thinks he's running it. He thinks he's running it. So that's what I think. I've been saying to mother girl where he's been saying, well what should we do about Arvin right now the rest of the team is like ready. Like they don't pick up his phone calls. So he doesn't pick up his calls. Babu doesn't pick up his calls. Because even though they've come back and they've been like, listen, like employees talk about their bosses, you know. Yes, I will talk about Madhu Krishna with my team when he's upset me or when he's taken a decision that I don't like. But it's with the understanding that whatever he says we have to do. Yeah. And whatever he's saying, he's saying it for a reason or even like there have been times where you've been like okay, we'll come back and talk to you later because now it does not seem like you're in a very open minded mood. Yeah. Like read the room sometimes isn't. Isn't the best thing. But you the same with any boss, isn't it? Obviously it's slightly different than your family but it's, it is what it is. And so Babu and TO will say things like Arvin says things and we're sitting there and we're like, I'm sorry but he's my boss too. Yeah. Yeah. He said, he said I'm ringing Babo and I'm ringing to and I'm going to try and get the backstory on, on Madar, why he's being like, how he is. And it's like you are treading on thin ice doing that. Do you not read? I said to him, do you not realize he's paying you? And not just that. Like, do you think that Babu and Tohyd aren't telling Madhukur? Yeah. That like, you're like, you're new Arvin and you live in a different country. Like, these people see Madoka every day. Yeah. Like, Babu's been working with the company for probably 10 years now. He knows, like, for Babu is very clear. He's like, this is where my loyalty lies because this is where my bread and butter comes from. Of course. Which is what he told Arvin as well. He was like, arvin, yeah, I have to toe the line. I don't know what you think you have or what leverage you have, but I have to toe the line and I would recommend that you do the same. Like, you can't be out here pissing off your boss on a regular basis because eventually, like, his patience will wear thin. Yeah, I agree. And you know what? I. I'm not the type of person at all to bad mouth or to, let's say, gossip, if that's what you want to call. Call it and talk about things like this, but at all. But he, he breaks you down. Does you know, you feel like it. It's like it. Because it's this constant in your ear and this negativity. It's just, as I said, it's just really draining. I just thought I'd touch base after our conversation with last week and just kind of, you know, it is drinking. So I don't know if you've noticed now every time he starts to like, write something on the group chat, Madhuka replies. It's because one of us calls him. We're like, we, we don't know what to say and we don't know how to deal with him, but he's part of our team. I'm also, I don't like badmouthing him, but he would like call me at 9:30pm and just like, I'm like, I'm at home, I'm watching a movie, I'm making a Lego set. Like, yeah, this is really peaceful time. Like, please, I can't deal with you right now. You know, I mean, he's been, he has been really quiet the last few days. So let's see, let's see. I mean, he keeps saying, he keeps Saying to me, are you having conversations behind my back? And I. I've just. I've just said no just because you know what? I just can't deal with the. The. The onslaughter that I know that I'm gonna get. So just. So you just for your head, I've just been saying no. I don't talk to him about anything unless I have to. If he calls me within working hours, I pick up the phone. I'm very nice, ma'. Am. The information that he needs, I give him. But that's. And it sucks because he brought this on himself. You know, when Mother Kirk was saying about Beth, like, he's like, I don't understand. She was on our side, and then now she's not. Like, I don't know what's happened. He said the same thing to us in Bangladesh. Babu and Tohid were like, arvin has done something. Arvin has spoken to her. This. So. But like, that's what he has made them. Yeah. Do you know what I mean? Which is crazy. Yeah. Yeah. And he keeps saying, I've got the relationship with Beth and Laura. I've got the relationship. Like, we've all got the relationship. Yeah, We've all got the same relationship. You're not doing anything. No. And if anything, you have the relationship with London Warehouse. Exactly. What relationship? I've worked with Laura before, and I brought these guys on, so it's like, you know, anyway, that's this. I just thought I'd touch base on it in terms of moving forward. Obviously frustrating that Laura didn't reply to the email regarding strategy in Jan. I might just resend it again this morning and just say, can we have an update on it? Have a great. Have a great Christmas. You know, well, even we could wait until after Christmas. I'm not. Okay. I don't think that we're really gonna get too many responses from them now. I'm happy we gave Bethany that lab dip information and she has passed it on to someone on her team. Yeah, couple of people. Yeah. Couple of people look to look out and to basically say that, you know, if they arrive, then we'll be able. Like, Laura Thompson and Holly, me are going to be there. So looks like that will be done. But I've also spoken to. I spoke to the mill. So the gray is going on ahead. And really, if we get it by. Even if we get it by the 6th, but we need it on the 6th, we'll be able to meet the fabric. Okay, well, that's good. That's good. At least you Know, I think that's a positive. I think, look, we've got it. It was right to kind of show them the worst case and it was good to put pressure on because it's the reality, isn't it? I mean, obviously earlier, it's better. Okay, if my. Earlier. The male told me I needed by January 1st. Yeah. I was like, okay, let me say the 25th of December, so that there's some time. And then I went back and I spoke to her and I was like, listen, this is the situation. You know how they can be. They're going on holiday from the 18th. Yeah. And, you know, it took some time. She was like, yeah, it was a special yawn. I was like, I understand that. I'm not blaming you, I'm not blaming them. But this is the reality of the situation. She's going to be back in the office on the 6th and she said that she can give me a decision then. I just need the fabric before Chinese New Year. Of course, she was like, okay, that I can do. Like if. Yeah, maybe not the original date that we had said to you, but yeah, I can make sure that if you give me the lab dip approval on the 6th, I can ship the fabric to you before. I was like, okay, then that's fine. I will. Like you say, they can get on with the grayish and everything, so it's not completely stopping them. And I think it's just a lesson learned to speak into Mountain Warehouse House. We need to speak to that. When we see this as a potential issue, we speak to them straight away on the day. Do you know what I mean? When we have got those dates or change of colors or whatever and just say, this is going to be the knock on effect. I just think they, they need to. I think they need to just see things like that in black and white and then at least we can cover our back. We can be like, well, we did our side of the bargain. We told you in enough time. You know, we've, you know, it's not on us then, is it? You know, Bethany has also sent across yesterday preseason lab dibs for SS27 in the lateral, lateral and prairie programs. So that's good. She's expecting these by mid January, which isn't an issue, but that's good for us because it gives us a bit of a color idea. Yeah. For their season. Was I on my email? Yes, you are on this email. Let me check. Yesterday. Was it yesterday or the day before? Yes, it was yesterday, so. Or maybe the day before, because I got it at midnight yesterday. Yeah, yeah, yeah, yeah, yeah. So. Shanto has fully replied being like, can you advise quantity projections? Yeah, no, Sort of. Yeah. He's so funny. It all helps, doesn't it? There's a lot of love. What kind of colors it are they? Obviously I've only got the TCX codes. Do we know what. I have yet been able to sit with the team because until yesterday our wedding situation was. Was a little much. But now. Yeah, just be. Just be good and interesting to know where they're kind of punting it color wise and just to see. Yeah. If there's anything that we can affect on kind of Priyanka's side that we've got those kind of color tones mix in with other things. Look, they're gonna. They're not going to be the only colors they go for, but just be interested to see where they're. Where they're kind of projecting it themselves. So Shanto has like made a chart with the, I think with the, you know, the Pendrone cards to send Onward to the Mill. I believe he's already sent it, but I will ask him to just share that on our, like little WhatsApp chat. Yeah. Perfect. Has been really good just to say. Yeah. And also it'd be good just to understand, I think, just kind of going forward, understand how close these colors are to the predicted colors for the season. Are they way off because they're more kind of active focus and more kind of commercial or are they tapping into those kind of new tones of the season? Just, I think it'd be good for Prianka just to see how close to the bone they go in terms of. Of trends. Yeah. And also I guess how close they are to the other things that you're developing for the US Market as well. Just, you know, we're going to start, I think bit by bit we're going to start seeing the patterns and then when we understand the patterns, that's easier for us season on season to kind of tap into, you know, where the kind of thought process comes from. Yeah. So it's all. I think this is. It's all. It's all kind of learning, isn't it, really? Yeah. And then did you guys manage to do the company profile? Yes, we did do the company profile. I'm not actually sure where they reached on that. Where did those messages go? Oh, I'm gonna forward that to you. Oh, thank you. Because I think kind of putting our best foot forward is going to be key. Isn't. My messages from like the last 10 days have just disappeared. I'm a little lost. What? No worries. You can always send it. They always send on up. I will send across the email to you once I find it. No worries. You can access a clickable link here. So this is what they've come up with so far. I'm sending it to you on WhatsApp. Unless you'd like for me to send it to you on this teams chat. No, WhatsApp's good because then I can keep it as rest. This is what they've come up with so far. Images and stuff are stock, but yeah, this is what I think. Priyanka, the person we've hired, and Akshay from our Delhi office, who used to be like a content writer. This is. The three of them have been working on this together for the last couple of weeks. So are they going to change these stock images? Yes, but we can have them be whatever we want them to be. Yeah, yeah, yeah. Because the only thing I would say here is there's. I love the layout. I just think that the images need to. I think the first focus images need to be more relevant than to what, you know, the kind of key products that we're doing. I agree. So what we were thinking, actually, I'm sending you another website. We were thinking this is another website that the same team worked on. So I like the images on this website. They're a factory. I like the images on this website and the way that they like the imagery that they've used. So I was thinking somewhere in between, like this more like factory oriented imagery and more garment and somewhere in between the two. Yeah. Or we have got all those images. From. Like Mountain Warehouse and things like that that we. Not Mountain Warehouse, sorry. You know, the images that we sent to Mountain Warehouse, which were your production and there was like people walking up hills and whatever else and they were in your production, weren't they? You know, I think having some of that in there is really important and I do think that the mix of these images feels very smart and formal versus what you, you know, what we're punting in terms of doing that kind of active and kind of E and kind of, you know, I just think we need to change that mix a bit. So I think now that the layout is done, I'm going to work with them on the images and the, like, portfolio bit of it. Yeah. Just what to include, what not to include. Yeah. But I'm liking the layout a lot more. I just think that the logo needs to be bigger. Yeah. This new link that you've sent. I like the. I like that whole carousel of, you know, where they've got all the kind of focused in where they're sewing and. Yes, I like. I think, I think that's really strong and I think, you know, I think to have that Alma, you could almost have a carousel of that. Perfect. Because I think that just shows detail. It shows obviously that whole manufacturing piece, but then I just think it's the product piece just needs tweaking to. I think you've got loads of images that you could use to be fair that are actually yours. So we just have to kind of sit down and go through that. The team that's working on the website also, when we're back in January, they'll come and they'll take pictures and videos in our office. So we have a whole like sample section and stuff. And instead of using factory images or videos, I want to use my sample sections images, you know, I want my colleagues to be on the website. I want. I just feel like it makes it a lot more human, you know. It does, it does, it does. The only thing that's missing from here is, which I think will be good to add in is that history of the business. So if you go. So this is another like navigational thing. If you click on about and then learn more about us, it's there, but then you have to scroll all the way up to the top again. Where's. Where's about? Is it on the left? Yeah, yeah. This, these need to be bigger also. Global Sustainability capabilities and portfolio. Oh, there's no about. There's no about. Not on the link I've got here. Okay, there's just the 1, 2, 3. There's just 4. Global sustainability capabilities and portfolio. Know about. Okay, maybe wait, let me send you see if this works. So this will be good. I will show this. Like I'm happy I'm showing it to you. We'll show it to. Because all of these small things now, they'll go back and fine tune. Yeah, yeah, no, I can't find an about on the evening. Who. Who we are. I think so, but it's. It's a bit complicated. Yeah, yeah. And yeah, I. And I would maybe put. This is just my opinion. I would maybe put that at the top. Yeah, yeah. Because I think who you are. Because it says capabilities. I'd say. Yeah, maybe. Maybe it's that word as well. Because it's. Yeah, yeah. It's a mix of who you are and what you can do, isn't it? Honestly, I think this is looking so sharp. I love the move and I love the moving images. I just think this. This for me looks so much slicker. It looks really thought through. It looks like you're a premium business. Whereas before it was just kind of. I don't know, it just. It felt rushed, you know, and it felt quite basic. This is a lot, A lot more thought through. But, yeah, personally, I would change the capabilities heading maybe and talk about, I don't know what. What you give it, but who we are or what we, you know, history, whatever it is. And like you say, having some real images of the office, I think is going to be important in there. People love that. I mean, love. As a buyer, I would like, want to look at their office and go, oh, you know, I know it's. I know it's so silly. I know it's such a silly thing, like a small thing, but I think it's important to kind of show them who you are or where you're based or what your. Your space is like. What did you say to change. Sorry? The who We Are. Oh, the capabilities. Who We Are. Just. It's the. It's the title, I think. Yes. It's kind of who We Are or history. Whatever it is. It's just. It's that word. I would rather change it. Right. But it's. You could have Who We Are. Whatever it is, you change that. No, no, I don't think that. I don't think that it's. It's linked. So this portfolio, capability, sustainability, they're all different pages. Right. But we are now on the about page. But it's still showing us the navigation bar for the main pa, which is confusing. You are right. Yeah. Yes. So I will make that also. But I love the fact that within portfolio, you've got that mix now in terms. I like the different sizes. Yes. That was my main sort of feedback when, when he came to speak to us about what we want from the website, I said, the website that you used as inspiration to send us, I said, I really love how editorial it looks. Yes. I want my website. This is like personal. Right. But I want my website to look different. I want people to click on it and I want there to be some element that is new or different or whether it is like the structure or the layout or whatever it is. Otherwise they all kind of blend. Yeah. Into one. They do. It needs to look, it needs to be easy to navigate. I think that's the key thing because a lot of people. Let's let. Let's Be honest, they're going to flick through, you know, and get that kind of, you know, quick read. But I think there's some, there's some. Honestly, it's a lot better and I like the fact that it's now within portfolio. You've got women's wear, menswear, kids and baby. Because you know, essentially shout about what you do well and you do do all those different categories and I think having a bit. That's why I think you need some of your own, you know, production images in there just to show them what you've been, what you've been doing. But honestly, it's brilliant compared to where. So yeah. Do you think the text color is okay or do you. Or do you. Should it be more. The text should be bolder. I mean you could bold the kind of the heading pieces, you know. Yeah. You could. Yeah, you could, you could, you could kind of bowled up, you know, where it says like global source and production alarm with buyer market. That could be bolder, bigger. I think the kind of content itself underneath that, the, the main body is fine. But yeah, you could kind of build up and bulk up, enlarge in the kind of heading above that. Okay. But yeah, no good first move on. I think it's looking. Yeah, they did a good job. The three. I fully let go. I was like, I have too much personal investment in this, you know. Yeah. And also this is what I studied in university. Like I would want to make a very avant garde website. Yeah. You know, I would because I mean that as a design student, that's what you want to do. Right. But I was like, I cannot be involved in this. I will be involved. Once you've made it. Yeah. Then you don't want, you don't want to get too kind of nitty gritty where you're kind of directing it so much because then, you know, it's nice to kind of get that outside view viewpoint and, and feedback. But yeah, it's put it best. Definitely best. Best foot forward, I think is the. Is the key. Brilliant. So that's that. And then obviously just talking about the meeting Mountain warehouse agenda would like to. Move forward with that. Yeah, I just think, you know, I know we had the conversation with Madaka, told him I kind of disagreed that I think we should have it in January. I think that is important because I think the, that I think first of all, as I said that the more meetings we have, the better. If we can get two opportunities rather than one to get in front of them, then I just Think that helps to build on that relationship, doesn't it? And I think the sooner rather than later we can get into them to talk about price direction, the better. Get any cross costing items, etc. So I think in the new year, we obviously want to send them an agenda which is obviously finding out what their strategy is. Obviously we want to talk about price focus and understanding their RRPs and where they need to be in terms of margin requirements. Obviously we want to show them new fabrics and where we've got to and give them a guideline on pricing. And I agree totally with the conversation we had last week, which is I know the how you work with other people, which is almost having that really focused way of working. Like if you buy into this fabrication, we can give you a cost of this. I think that for us is going to be just really easy to tap into because it's going to make everyone's life so much easier. And also then they're moving forward knowing what they get themselves in into. Yeah. So I think that's going to be really key. So I guess is Priyanka going to do a kind of fabric presentation or yourself going to do a kind of fabric presentation? Yes, the fabric presentation. Because what we had been aiming for was to have the whole sort of garment range ready to go for a meeting in January. Yeah. I haven't told the team that the plan has changed. So they're still doing that. Let them do it. We have so all the meals that I visited, we collected collections from all of them. We have prices on all of those things. Brilliant. So now some, I think some direction from you would be helpful in what do you think we should show them? Because we can show them everything, right? Yeah, we can show them. We've stopped. We found beautiful blends like wool, nylon skin, silk blends, you know, for like performance, like, but in cold weather it's obviously super expensive. But yeah, we won't, like, we won't show it. But otherwise, like, should we show nylon spandexes? Should we show more heavyweight fabrics? Do we want to be showing prints? Do we want to be showing textures? Yeah. What kind of general direction? I would say in terms of fabric, if we can title it up like we did last time, you know how Priyanka did those amazing fabric and presentation packs or hangers. I mean, in terms of fabric, I think we should share as much as we. As much as we can. I do think they'll probably. And especially if you've got the pricing brackets within that, I would say personally, as a buyer on the Other side, I would want to see everything you've sourced. I would want to understand price, because I've got a feeling they might say, oh, my goodness, I love that fabric, but have you got a more affordable base? And at least you can go off and source that if you know that that's something really that they're wanting and you don't have it to hand. So I. I think we're going to benefit on showing them as much as we can. I mean, there might be a few bits you want to. You want to hold back on, but I would say on the bulk, sooner we know, the sooner we can move forward. Okay. That's my view. What do you think? No, I agree. I mean, as long I also. It's kind of like it's not. There isn't too much innovation in. Within this price range for this category, you know. Yeah, we've sourced a lot of textures. We sourced a lot of lightweight woven fabrics, like, almost like parachute material fabrics. Nice. Because I think that would be good for summer jackets and things like that. So, yep, when I'm back, we'll just have them done nicely with the boards and in categories. And I think that's. Yeah. Because that's the other thing it. Seeing if there's the other teams that we can meet up with as well while we're there. Yeah. Because obviously majority of what they're doing is jersey, isn't it? Yes. And I think that there's other areas that I think that we could do really well. I mean, you guys do really well on certain, don't you, and things like that with other customers. For me, I would really like to get in front of that head of. To get her look. She's not going to sit in the whole meeting. That's just not how they roll. But I. I would want the head off to come in, help to deliver that original strategy, and I would want to see as much as we can, some other teams and get some other things in front of them. You know, take some previous production set, take some fabrics, because obviously they do the jersey and they do the lightweight jackets and things like that. But there's got to be more that we can tap into with other teams. So I'm kind of desperate to get the opportunity to widen our opportunity. But then. I agree their team. Because obviously they're keeping us to themselves at the moment. And, you know, if Laura can help kind of do that introduction and the head of that look, they're gonna have reservation with us this season because of price. But I think if we can go in and, you know, get them excited, you know. Yeah, I think it'll just. It's like a. The. What is it? The. The turtle wins the race. When is it? Yeah, exactly, exactly. And look, we show. We showed them some things last time, didn't we? Which were kind of. They. They were kind of woven in jersey mix and they were like, oh, we'll. We'll fight it out, you know, because obviously there's always going to be that internal competition of, of, you know, is it. Is it more of a wove a garment? Is it more of a jersey garment? So we can still be getting them excited with that as well, but I think let's try and open out to the other teams as well. Yeah, I think that's a good idea. That's my. So I think we're pretty set on what we want to take in January if there are. I will bring past production mainly and I'm gonna. What about. What about bought samples? I'm not going to do bot samples because it's very, very hard to counter source this whole pink Scuba situation. I refuse to do it again. What I will do is go to our factories and pick up their production for other customers because that's much easier for us to work backwards on, you know, with. Yeah, yeah. We don't want to over promise and under deliver, do we? Yeah. So I, I would think fabrics a handful or not handful, but, you know, a selection of samples and strategy is going to be important. And then if we can show them first thoughts. My view is to show them first thoughts on. On designs, sketches, kind of mood boards. That's what I would want to be seeing then 100 as a buyer. And then they could look, they don't need to know that you've already nearly finished it, but they might tap in and be like, not this, definitely this. And then that just hopes. Helps us to focus in what we show them next time. And then they're going to think that we've, you know, curated this. This kind of range around them. Agree. Okay. So mood boards, fabrics and samples is what past production samples is what we will aim to take for the meeting. Yeah, perfect. And if, if Priyanka can send those to me, the mood boards, and that'd be good to just see what she's. I know she showed what she showed last time. There was hundreds and hundreds of things. Let be good to see how she's kind of shed that down. I will ask her to hone it down because we also have not told her about the change of plan yet. Yeah. Yeah. Need to see also what, like how Mother Kurt wants to go about it, but he seems on board, especially after our last meeting and whatever conversations I've had with him since then. Yes, he seems to agree with this direction because I think he also agrees that it would be better to talk to them before just showing up with like a suitcase full of samples. Yeah, yeah. I mean, look, if there's nothing stopping us showing the first 10 or 15 samples if you want it, you know, I mean, I'm not, I'm not. I'm not kind of suggesting that we're like, don't show anything. I'm thinking like the kind of stuff that they gave us development for like the bend and bend and snap, like the lightweight T shirts and the leggings. If those samples are done in time, I'm thinking a couple of those we can bring because that's in line with what they kind of already want us to do for them. Yeah, yeah, yeah. So, yeah, definitely not saying don't take anything, but I think, yeah, it's just for me it's getting the opportunity to go in again and having had a bit of a heads up on what. What works for them, I think is kind of key. I think the biggest thing to come out of this meeting is I just want to sit across from the table, across the table from Bethany and be like, explain to me how you want to work with me and I will make it happen. Like, I need to make her understand that, you know. Yeah. That I will do whatever you want me to do, but I need to know, like, I need you to talk to me. I. Whatever price you want me to meet, I will try to meet it. But you need to tell me the target. Yeah. A little earlier because then I can do my degree pokery in the background, you know. Yeah. It can't be happening after, you know, it can be happening two months after the sample has been made because. Not because that's not a correct way of working, but because it doesn't work in my current, like, suppliers that are. That's it. I think just. Yeah, I suppose, I suppose as well it is on this. And obviously, hopefully it's going to be Laura that's going to be delivering this rather than Bethany, because you want it from the top. But I really do want to understand, obviously Bethany sent that chart, didn't she, of like where her other suppliers had got to. I kind of want to just dig a little bit deeper in terms of what her other supplies are giving her. And, you know, and from where. And how can. Yeah, yeah. Who she's working with, where this is being produced. Look, they're not going to tell us what's. And all of. Of. Of everything. But I do want to have a better understanding of. Of who they're working with, how they're getting these prices and what fabrics are doing. I don't know. I want to know a little bit more because some of those prices were quite a big jumper. No, they were. Is like, it's because you don't have a relationship with Bethany. And I was like, I don't have a relationship with Bethany. You are correct. But also, there has not been an opportunity for me to ask her for her phone number. Like, I can't be too pushy either, because then that also gets me put in the doghouse. But what I said to Mother Groceries, I was like, listen, I don't. I'm sure that Laura has this information. Like, she knows this, but I don't think Bethany knows the difference between, like, a rayon modal. Like a rayon polyester scuba and a modal polyester scuba. I think that at where Bethany is right now, I think she's really just going off of hand feel and dream and look. And until we are able, we are at a level of comfort with her where we can explain these things and be like, listen, this. We can achieve the same. But. Yeah, it will. You know, then I think that we're just gonna run into these problems because we are used to a very technical buyer. You know, our buyer in America will tell us what changes to make to the fabric. Yeah, yeah, yeah, Fully. But whereas with this customer with Mountain Warehouse, I feel like the buying team that we're interacting with is not that technically. Yeah. Knowledgeable when it comes to, like, fabric. Fabric composition. Yeah. Things like this. Agreed. And that's what. And that's why I think they're having those fabric conversations up front. Is the right way around. Because then we can almost work backwards, can't we? Yes. Make sure that the collection that we're given is focused. But, you know, that they're like. We think had the conversation last week. Their targets and what they were getting from other suppliers were quite different. You know, they gave us targets. We weren't far off. And then the suppliers came and basically completely undercut. So it's. Yeah. When that's the base that we need to work from, I guess, isn't it? Yeah. Which is odd. Even in the program that they already have police with us, you know, to then be like, yes, we want to double the gsm, but we want to keep the price the same. Okay. Yeah. We matched this last, like, this season's price for, with the increased gsm. Fine, we'll do it. But then to come back at the last minute and be like, actually, I got another supplier with the fabric you sent me. Yeah, yeah. Cheaper. So I'm, I really, like, I also really want to know, like, yeah, how much are you paying for this? Yeah. And can I see the fabric and where are you making it? You know? Yeah. Do you think generally with the new fabrics that you've sourced, unlike for, like, product, we'd be able to get closer to where they're wanting us to? Yeah, there is a lot that we can do if we know the target. Yeah, there's a lot that we can do. Yeah. I'm sure that you know this as well. Right now, yes, we have, we are confined to one factory. We are also short on time. Like, when they sent us those fabrics, we were not able to reach out to our complete matrix of mills either. Right. We work with mills in China directly, and then we work with agents in China as well, because. And when you need something faster or whatever, easier to go to the agent who then has their own matrix of mills, but obviously then the agent is more expensive. But if you have some time, then you have the time to develop the fabric at the mills, and then obviously, like, that reduces the cost significantly. And same with the factory. If I'm able to give the factory an indication of target, then it's easier for us to beat them down as well. To be like, listen, this is where I need to be at, so how can we work together to be at this price? Otherwise the factory quotes me up quotes as a price, and we're kind of like, okay, I think this is too high, or I think this is workable, or. Yeah. And I think, look, that, you know, as a buyer, you, it's a difficult one with targets because I can see that they're wanting to, Originally, they wanted to keep it close to their chest. They're not wanting to say, because they, as I said previously, they want to see if we can beat it. So I, I, I get that they're not wanting to share that, but equally, if they want the best out of us, they need to share that because we need to have visibility to be able to do deliver what they, what they need and not to be undercut again. The other thing that we desperately need from them that we've been asking for, for quite some time, and we've never been given is a clear critical path of timeline from them in terms of, you know, when they, I feel like we find out very last minute, it's like right, we've got, you know, three weeks, we need all the samples. I just want a clear direction of what their timelines are, what their sign offs are, what the kind of stretch of timeline is as well because then. We can push them as well. Like hi, as per this tp, we're supposed to receive SMS tech packs. Yes. This week. Exactly. Are we receiving? Yes. It's some structure that we can all use. They can use some mores and we can use, you know, if we say to them we've got to have the dates, we've got to have the orders by here, otherwise delivery is affected again. It puts it back onto them, doesn't it? So I think for in terms of agenda that's a big thing that, you know, we need to have. And I think we can even phrase it as like not to put pressure on them. But this season now, like fall, why is there only five minutes left in my meeting? Will it end in five minutes? Maybe not. Oh, because it's been an hour. The only last an hour maybe. Like for this season in particular now when we're going to do fall production, it's a very difficult time for us because China just closes for a month. Yeah. And then I'm sure, you know like the month before Chinese New Year they're all so busy you can't really put in like new fabric request. And then China will close basically all of February they'll be closed. And in March, at the end of March, for 10 days, Bangladesh will close for Eid. So those, that little bit of time we have in the first two weeks of March also the factories and for the factories in Bangladesh is insane because you're just trying to get out as much as you can before eid because you don't want anything to be sitting in the factory during Eid for 10 days. You don't know if it's going to be there when you come back. You don't know what the situation of the fabric is going to be. No one knows. And so then when we think about critical path, whatever critical path they give us, we have to work all of those things into it. Yeah. To be like, okay, well this is. Yeah. Then it's the framework back, it's the framework from them. And then us going back with those key dates or those blocks where it's slow, it's difficult. There's holidays I think because we need to Almost kind of have that so that we've got a shared chart with visibility on both sides. I think it'll help them too. And then there's another EID at the end of May. There is an EID in the third week of March and then an EID in the last week of May. And between the first Eid and the second Eid there's Ramadan where everyone is fasting during the day and Factories close at 4:30. Yeah. So like productivity during that time. So my brother is there here now. Productivity during that time is. Is lower. Obviously this is not the customer's concern. But it isn't. It is my concern. No, definitely. But I think that, I think that's important to share that with because yeah, you know, no one likes surprises and if they've got that as visibility, I think that's key. And the other thing is we said we were going to do is share a table with them of who does what. Yes, I think that's important because I think they just really need to. I think they're getting the idea of it, but I think it's a good thing to go in with and I think to get to get that understanding back from them again, I think is. Is good. It's just, it's a good way of working, isn't it? So we can kind of add that in as well. And then the only other thing that we said we were going to discuss is new customers and kind of focusing with them really. I think for me it's looking at, you know, if we're looking at obviously like for like is going to be fine with it, you know, with the new customers that are going to be similar. Brilliant. But I think in terms of widening the. The net and throwing out a little bit, it's having that mix of, you know, the things that we're not currently showing and Mountain warehouse. So it is that kind of those shirt ins. Because I think that could be. Especially for the supermarkets, that could be amazing. So I think there are a whole load of areas that we can tap into what you're doing well with other people. So I think if Priyanka can kind of pull some direction boards that we can send to new customers as well, including kind of current production. I think that's important. So I think what will help Priyanka is if you're able to come back to us with who you want to target first. Yeah. Like 2, 3, 4, however many places you want to target where and it. And then what areas within those. Yeah, I've got That on the two different emails, obviously I did that, I did that UK strategy pack and then on another email I put in the must have commercial pieces etc. So maybe I'll just combine those two emails and resend them and put them to Priyanka. But I think it's. We just need to focus and make sure that we're not going to miss a trick. So I'll send an email to you and Pranker on that. Just with the bits that we. You could send the picture. If you could send that email to me and Mother Girl first. Because Mother Girl will have visibility across the department that Bianca doesn't work with. So then he'll be able to loop in like the relevant. Yeah. People to get the samples or whatever. Yeah. Because if, if we go back to that email that I sent a while ago, it's, you know, even look at the must have commercial pieces. Obviously I'd put activewear must haves featuring the essentials activities Isa cool beach wear, rash vest, served tees, beach shorts, board shorts, windbreaker jackets, cargo shorts, exploring adventure bottoms and trousers, men's and boys summer shirts, spring weight sweatshirts and tees, towel and beach cover ups, etc. I think that's going to be a good mix to share with the supermarkets as well because they're going to be the big bulk buys that they're going to be focused in on. Obviously. Then there's the whole innovation. How do you want to do this? Do you want us to bring these samples plus like a presentation in January and you want. Yeah. And meet them then or. Because this is all you. We will go every day because. Yeah, we will, you know, whatever direction you want us to go in and whatever meetings you want us to have, that's where we will go. Because they're your, you know, them. Yeah. I don't know. I would suggest that once we've got the company profile ready to go. Yeah. I, I email them beginning of jam or pre Christmas, whatever. Beginning of jam when they're back and kind of feet under the table. Yeah. I think you could bring it in January. We could go through it and have a separate meeting on what products. Right. For which customers. At least then when you come back we're ready and focused on what's going to suit who. No one's gonna, you know, no one's gonna take. Be having new supply meetings in January. It's just not going to happen. And then I think February, March, they will. Yeah. Then I think that when we come back for that second round with Mountain Warehouse, we You know, we're pushing as hard as we can to get those meetings. Okay, perfect. Which I think kind of is the right way around to do it. Okay. So I can amount. I can kind of merge those two emails. It's not kind of nothing necessarily new from what I've sent previously, but I can put it on one email, send it to you guys, and just say, bit of a recap, overview of what we've discussed before, but this is what I think we should be targeting. And then we can, as I say, if we can put time in when you're here to go through it, and we can. Between yourself and Priyanka, just look at. Yeah. What's going to suit who's not necessarily doing anything that you're not currently doing. And I think that's the most important thing as well. That's what I'm saying. From Priyanka will make the presentation. Right. But Mother Grazer and I will have to source the garments. So what would really help me is, like, for example, my family friends, three of them work in H M. Right. But they all work in different departments. Yeah. So if I was going to talk to, like, Monishanko, I would only talk to him about menswear. And so then, I mean, he only does bottoms, so I would show him, like, my chinos and my shorts and etc. Etc. Whereas, like, my other auntie, she does lingerie, so I would maybe show her, like, we've done boxers and stuff for Van Houston in the past, so I would show her that. So that's the kind of direction that will really help me. In terms of who you like. I don't need to know the names or the numbers or anything like that, but who you think you want to meet in January or February or whatever, what department and what gender, then. Department. Department's hard. Sorry. Department's hard. Because every retailer split up differently. Okay. You know, so some people will do, like, Mountain Warehouse, obviously, they seem to be split into jersey. Woven. Yes. Knit. Yeah. I mean, it's a bit different. Some people just do certain things. Like something might just be an activewear department and there might be a separate. It's very hard to. To know how each business is set up. I think the supermarket, as far as I know, we would be speaking to someone at a level that would look at the whole picture and then they would. They would do the introduction to the specific departments. Okay. So they would want to see what we're good at. And then they'd say, okay. I think that, you know, obviously what the Supermarkets will do is they'll want to see the company profile. They'll want to do some digging around to see, you know, who we are and what, what we've done before. They'll want to see a selection of different products and what our capabilities are. Then hopefully we'll get the meeting and then we can go in and obviously give a focused presentation of what we do. And then I think they will bring the specific buyers or the head of departments in to see. Okay. So it's hard because as I say, each company works differently in terms of how they carve up their buy. But yes, I can give as much focus as a. As possible on that. So then however much focus you can give is great. Otherwise I'll just pull what I like. Yeah, no, no, no. I'll re. I'll put those emails together and I'll put as good enough as of a focus because, you know, you have some companies that just do one buy will just buy seasonal. They'll just buy like the summer. Summer water. They'll buy the. Chris, you know, it depends. But let me pull something together and focus in as best I think and then we can, we can go from there. Okay. If we have, if we have a meeting, Jan, I think that'll be when you're down on top of the Mountain, Warehouse 1. I think that'll be really good. Sounds good. I'm just taking notes. Yeah, sure. Okay. I think that's good. I think it's clear. Clear for all of us for now. Keep the team focused on the range. Yeah. I will convey back to mother Krista, when we're back in January, we'll pull bestseller pieces, special pieces, special development stuff that didn't sell, you know, in these categories especially that you've noted down because that is what we do. Toweling, beach cover ups we don't do, but we could do. And we've done quite a bit of sampling, so I'll see if I can either pull out those samples or get factory samples or whatever. And spring weight sweatshirts and T shirts. We did a lot for scotch and soda that they never bought. Okay, so we can do that. And yeah, cargo shorts, explore adventure travel bottoms, all of these things. We. It's mainly men's, so when I'm back in January, I'll see if I can have them like duplicated to women's. Yeah, like similar styling, but women's silhouettes. Because why not? If we can do it for men's, we can do it for women's. Yeah. And I think the whole cargo thing for women's is becoming a bit more kind of. Yeah. It's kind of building across. So I think, you know where we can do that. But I think as much as we can, I think for the wider world and, and for the opportunity to see Mountain Warehouse, if we can show what we do well then I think, you know, why, why wouldn't we. I agree. Okay. Yeah. That now I am. I'm feeling a little bit excited. And then let's hope they actually give us a date and confirm the details and when we can get it sorted and come in. I think they're just busy. I hope that they're just busy. They will be. They will be. And funnily enough, we're not their top priority even though. Oh no, thank you. Hopefully one day we will be able to grow with them to a point where we are their top priority. Yeah, exactly. Exactly. Okay, perfect. Well, look, have the rest of a great holiday in Christmas and working holiday. I'm, I'm back on things on the 27th so I'll be obviously checking everything. So. Okay, perfect. We will endeavor to leave you alone until after. Yeah, it's fine, it's fine. I'm around just Christmas Day they'll be closed too. So. No, I don't think that there's really going to be. Babu has some like questions so we're going to email back on the non organic. Non organic thing and basically attach the pos and the email communication and be like, listen, this price. Yeah. Was for the non organic. Please confirm and please change the style book. Yeah. That's all I'm going to do. No, exactly. I just think the sooner we do, I just want to have that conversation before they, before they close because we don't want that eking into the new year. Won't be a nice conversation to have in the new year when they're kind of finishing off thinking everything sorted. Yeah. So sooner rather than later on that one. Perfect. All right. Send my love to everyone. Have a good one. Enjoy. You too. Merry Christmas. Take care. Thank you. Bye bye. Bye.